Ordering Book :
Books can be ordered online by registering in our website. In case, the books your need is not in the list kindly use “தொடர்புக்கு” page to send your query to us.
Mode of Payment :
The mode of payment we accept at present are through Credit card/Debit card/Netbanking
Refunds and Cancellations:
You cannot cancel any order and you will not be refunded for the same if the order has virtual items. You cannot cancel any subscription and you will not refunded for the same if the order has virtual items. You can cancel your order online before the product has been shipped. In case if you cancel your order we require you to call us (91-44-25610 969) and inform the order number which you need to cancel. If this is followed your entire order amount will be refunded.
In case your product has been shipped but has not yet been delivered, Contact Us. Unfortunately, an order cannot be canceled in case a delivery has already been made.
Once you request the cancellation of item(s) in your order, it will take us a maximum of 2-3 business days to cancel the order and initiate a refund. You will be notified of the same.
Once the cancellation made, it may take up to 7-10 business days for the respective banks depending on your bank to process the refund.
Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by Puthiya Vidial.
If you have received a damaged or defective book, you can return it to get a replacement within 2 days of delivery at no extra cost
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Collection of Information
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Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.
We reserve the right to make changes to this policy. Any changes to this policy will be posted.